With the establishment of the firm in 2003, the initial main focus was to serve various brokers with nationwide client bases. The firm assisted with the legal assessment of all disputed insurance claims, and our firm developed an integrated claims process for brokers. Apart from exposure to virtually thousands of personal line and commercial claims, the strategy did pay off. It reduced litigation costs in respect of disputed insurance claims and enhanced sound decisions when claims were rejected by the insurer. Our firm, under leadership of Hans-Jurie Moolman, was also the author and developer behind. Tenrisk Insurance Policy (a niche insurance product that provides for the underwriting of the financial – and legal risks involved with residential property letting); and CLRS Underwriting Managers:- Operarum Policy (a niche insurance product that provides for the underwriting of the financial and legal risks involved with labour disputes). Our firm was also actively involved with the reviewing of personal lines insurance policies and the drafting of endorsements. Our firm played a major role in the development and drafting of an agricultural commercial insurance policy. Our firm also developed a third party recovery and liability process that involves the input from legal professionals with specialised knowledge insofar as motor vehicle accidents are concerned, right from the onset of a recovery process. The three stage process is still in use and is considered to be an aggressive method through which results are achieved. It has earned the firm a respected reputation amongst most in the insurance industry and has rendered optimised and expedited results at reduced costs. The firm’s correspondent department has been expanded as part of our undertaking to deliver exceptional service.