Listing Description
As practicing attorneys registered with the Legal Practice Council, we approach each matter with an in-depth know
As registered attorneys with the Legal Practice Council, we approach each case with a comprehensive understanding of the legislation governing collections and recoveries, along with a broad awareness of related sectors. All our actions and services are carried out within the framework of applicable laws, including the National Credit Act.
Our holistic approach to each matter guides how we execute every function. We create customized strategies tailored to meet our clients’ specific needs, incorporating everything from policies and procedures to system integrations. Each strategy is reviewed and approved by the client before we begin recovery activities.
A dedicated and experienced attorney is appointed as the account manager, overseeing the client relationship and managing the workflow of the matter to ensure an efficient and effective collection process. We also provide detailed portfolio MIS reporting as needed, offering valuable insights for internal feedback and helping to assess and refine credit policies and procedures at the front end of the credit life cycle. This serves as a key value-add, enabling adjustments to scoring models when necessary.
ledge of all legislation pertaining to collections and recoveries, as well as a holistic understanding of all other related sectors. All of our actions and services are executed within the framework of applicable laws, specifically the National Credit Act. Our holistic approach to each individual matter dictates the manner in which we execute each function. Tailor-made strategies are formulated to incorporate each of our clients’ requirements; from policies and procedures, to system integrations. Each strategy is discussed with, and approved by, the client prior to commencing our recovery activity. We appoint a dedicated and experienced attorney as an account manager, who is responsible for the relationship and the workflow management of the matter, thus ensuring an efficient and effective collection process. Our dedicated focus and portfolio MIS Reporting is provided, as required, to the client. This information may be utilised for internal feedback when reviewing credit policies and procedures on the front-end of the credit life cycle. We believe this provides a great value-add in determining any adjustment to scoring modules.