Shapiro Shaik Defries and Associates (SSDA) is a leading collections and recoveries firm with operations in Johannesburg and Cape Town, South Africa. Since 2004, SSDA has been recognized as one of the top collections companies in the country. Our diverse client base includes financial services providers, retailers, telecommunications companies, utilities, government institutions, healthcare providers, and more.
With billions of Rands in debt under collection, our extensive and continuously updated database of South African consumer records provides invaluable data for our clients. Built on scorecards and collectability models, our database is developed with the expertise of top data scientists both locally and internationally, giving us a distinct advantage in the industry. We know the most effective communication channel for each debtor at any given time.
SSDA employs bespoke, proprietary collections technology, processes, and training methodologies to efficiently manage high-volume, multi-stage outstanding debt, both within South Africa and internationally. We offer deep expertise across the entire collections lifecycle for clients in diverse industries worldwide. Our collections portfolio is powered by a robust data and analytics infrastructure, supported by skilled and experienced collections professionals who are committed to ensuring alignment with each client’s unique needs and success metrics. Our collections strategies are tailored to fit each client’s specific requirements, lifecycle, and internal scoring systems.
