At Tshangana, professionalism is foremost on our list of priorities and we pride ourselves on running our day-to-day business, from the telephone manner of our staff to the timeous generation of legal work and effective reporting to clients, in a way which accords with a professional attitude. Our firm is committed to setting the highest standards in all fields. One of the biggest complaints from clients about law firms in South Africa is the lack of communication between client and attorney. We constantly work very hard to avoid a situation of a client not knowing what is happening in their matter/s. At Tshangana, we are strongly focused on harnessing and nurturing expertise and competency through continuous learning, practice training, individual development and benchmarking with the profession’s best practice standards. Each and every matter is given the attention it deserves, where the client is advised with regard to the merits of each matter, its legal rights, remedies, obligations, liabilities, benefits and exposure. The client is also advised on what the commercial realities are in terms of its matter(s), the special circumstances pertaining to the issues of each matter and how its rights should be pursued and safeguarded. Our standard of service delivery is informed by a firm grasp of the South Africa legal framework, gained through practice, constant legal research and professional development.
